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How to back up and restore your pets

CuePet keeps everything on your phone only, so a backup is how you keep your pets safe and how you move them to a new phone. Watch the short walkthrough, or follow the written steps below.

Back up: save your pets

Step 1: Tap the settings cog

Back up your pets

  1. Tap the settings cog at the top right of the CuePet home screen.
  2. Tap the Backup tab.
  3. Tap Back up now.
  4. Choose where to save it. We suggest Files.
  5. Keep the file name as it is, then tap Save. Your backup file is now saved in Files.

Restore them on a new phone

  1. Copy the backup file to your new phone: email it to yourself, put it in Drive, or use your phone's transfer tool.
  2. Install CuePet on the new phone and open it.
  3. Tap the settings cog, then the Backup tab, then Import backup.
  4. Tap your backup file in Files.
  5. Tap OK. Your pets are back.

Good to know

Your backup file contains your pets' details, treatments and attached records, so keep it somewhere safe. If you already have pets in CuePet when you import, you can choose to merge the backup with them or replace them.

Why keep the file name?

CuePet names your backup with the date, like cuepet-backup-2026-10-28.json. Keeping that name means you can tell at a glance that it's a CuePet backup and which day it's from, so you always pick the newest one when you restore.

The name isn't what makes it work, so a renamed file still imports. What matters is the inside of the file: please don't open it and edit it, or CuePet may not be able to restore your pets.

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